With more than 20 years of experience in administration, customer service, sales and e-commerce, I provide practical, reliable support to business owners who need an extra pair of capable hands behind the scenes.

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My experience spans e-commerce, retail, allied health, professional services and small business, giving me the ability to step into a business, quickly understand how it operates and provide the support that’s actually needed.

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From customer service and inbox management to client onboarding, invoicing, scheduling, CRM and practice management systems, e-commerce administration, document creation, social media support and general business administration, I’m comfortable managing the day-to-day details that can quickly become overwhelming when you're running a business.

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I have hands-on experience across platforms including Shopify, Gorgias, Cin7, Xero, Splose, ShiftCare, Programa, Wix, Canva, HubSpot, Asana, Slack, Microsoft and Google Workspace, and I'm always happy to learn the systems my clients already use.

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What I bring is more than simply completing a list of tasks. I’m proactive, organised and detail-focused, and I genuinely enjoy finding ways to streamline processes, bring structure to busy businesses and make things easier for the people I support.

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Whether you need a few hours of ongoing support each week, help getting your systems and processes organised, or someone reliable to take ownership of the admin that keeps getting pushed to the bottom of your list, Coastal Admin Solutions can provide flexible support tailored to your business.

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